1. Acceptance of Terms
                        
                        
                            By accessing and using EloRiser ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
                        
                        
                            These Terms of Service ("Terms") govern your use of our website located at eloriser.com (the "Service") operated by EloRiser ("us", "we", or "our").
                        
                        
                            Important Notice
                            
                                By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
                            
                         
                     
                    
                        2. Description of Services
                        
                        
                            EloRiser provides gaming rank boosting services, account leveling, and related gaming enhancement services ("Services"). Our platform connects customers with professional gamers ("Boosters") who provide these services.
                        
                        Services Include:
                        
                            - Rank Boosting: Professional players help improve your competitive ranking
 
                            - Account Leveling: Level up your gaming account to desired tiers
 
                            - Win Boosting: Increase your win rate in competitive matches
 
                            - Placement Matches: Professional assistance during placement games
 
                            - Coaching Services: One-on-one training and skill improvement sessions
 
                        
                        
                            We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.
                        
                     
                    
                        3. Eligibility
                        
                        
                            To use our Services, you must meet the following requirements:
                        
                        
                            - You must be at least 18 years old or have parental/guardian consent
 
                            - You must provide accurate and complete registration information
 
                            - You must not be prohibited from receiving services under applicable laws
 
                            - You must comply with all terms of service of the games you use our services for
 
                        
                        
                            Age Verification
                            
                                Users under 18 must obtain permission from a parent or legal guardian before using our services. We may request age verification at any time.
                            
                         
                     
                    
                        4. User Accounts
                        
                        Account Creation
                        
                            When creating an account on EloRiser, you agree to:
                        
                        
                            - Provide accurate, current, and complete information
 
                            - Maintain and promptly update your account information
 
                            - Keep your password secure and confidential
 
                            - Accept responsibility for all activities under your account
 
                            - Notify us immediately of any unauthorized access
 
                        
                        Account Security
                        
                            You are responsible for maintaining the security of your account credentials. EloRiser will not be liable for any loss or damage arising from your failure to protect your account information.
                        
                        
                            We recommend enabling two-factor authentication and using strong, unique passwords to protect your account.
                        
                     
                    
                        5. Prohibited Conduct
                        
                        
                            When using our Services, you agree NOT to:
                        
                        
                            - Fraud: Engage in fraudulent activities or payment chargebacks
 
                            - Abuse: Harass, threaten, or abuse our staff or boosters
 
                            - Multiple Accounts: Create multiple accounts to exploit promotions
 
                            - Interference: Disrupt or interfere with our Services or servers
 
                            - Unauthorized Access: Attempt to access accounts or data without authorization
 
                            - Illegal Activities: Use our Services for any illegal purposes
 
                            - Reselling: Resell our services without written permission
 
                            - False Information: Provide false or misleading information
 
                        
                        
                            Zero Tolerance Policy
                            
                                We have a zero-tolerance policy for abusive behavior, fraud, or attempts to manipulate our systems. Violations may result in immediate account termination and legal action.
                            
                         
                     
                    
                        6. Payment Terms
                        
                        Pricing
                        
                            All prices are displayed in USD and are subject to change without notice. We reserve the right to modify our pricing at any time.
                        
                        Payment Methods
                        
                            We accept various payment methods including credit cards, PayPal, and cryptocurrency. All payments are processed securely through our payment partners.
                        
                        Payment Processing
                        
                            - Payment must be completed before service delivery begins
 
                            - All transactions are final once service has commenced
 
                            - You are responsible for any transaction fees or currency conversion charges
 
                            - We do not store your payment information on our servers
 
                        
                        Chargebacks
                        
                            Initiating an unauthorized chargeback will result in immediate account suspension and may lead to legal action. If you have a dispute, please contact our support team first.
                        
                     
                    
                        7. Refunds & Cancellations
                        
                        Refund Policy
                        
                            Refunds are evaluated on a case-by-case basis under the following conditions:
                        
                        
                            - Before Service Starts: Full refund available if requested before work begins
 
                            - Service Issues: Partial refunds may be granted for legitimate service problems
 
                            - After Completion: No refunds once service has been successfully completed
 
                            - Account Issues: No refunds if issues are caused by customer's account problems
 
                        
                        Cancellation Policy
                        
                            You may cancel your order before the booster begins working on it. Once work has started, cancellation may only be possible with partial refund based on work completed.
                        
                        
                            Refund Processing Time
                            
                                Approved refunds are processed within 5-10 business days. The time it takes for funds to appear in your account depends on your payment method and financial institution.
                            
                         
                     
                    
                        8. Disclaimers
                        
                        Service Availability
                        
                            Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:
                        
                        
                            - Uninterrupted or error-free service operation
 
                            - Specific results from using our services
 
                            - That defects will be corrected
 
                            - Compatibility with all game versions or updates
 
                        
                        Game Terms of Service
                        
                            Using boosting services may violate the terms of service of certain games. By using EloRiser, you acknowledge this risk. We are not responsible for any consequences that may arise from game publishers, including but not limited to:
                        
                        
                            - Account suspensions or bans
 
                            - Loss of in-game items or currency
 
                            - Rank or progression resets
 
                            - Any other penalties imposed by game publishers
 
                        
                        Third-Party Services
                        
                            Our platform may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites.
                        
                     
                    
                        9. Limitation of Liability
                        
                        
                            To the maximum extent permitted by law, EloRiser and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for:
                        
                        
                            - Indirect Damages: Any indirect, incidental, special, or consequential damages
 
                            - Lost Profits: Loss of profits, revenue, data, or business opportunities
 
                            - Game Penalties: Actions taken by game publishers against your account
 
                            - Service Interruptions: Temporary unavailability of services
 
                            - Third-Party Actions: Actions or omissions of third parties
 
                            - Account Security: Unauthorized access to your account due to your own actions
 
                        
                        
                            Maximum Liability
                            
                                Our total liability to you for all claims arising from your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim.
                            
                         
                        
                            Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
                        
                     
                    
                        10. Termination
                        
                        Termination by You
                        
                            You may terminate your account at any time by contacting our support team or using the account closure feature in your dashboard.
                        
                        Termination by Us
                        
                            We reserve the right to suspend or terminate your account and access to our Services, with or without notice, for:
                        
                        
                            - Violation of these Terms of Service
 
                            - Fraudulent or illegal activities
 
                            - Abusive behavior towards staff or boosters
 
                            - Multiple chargeback attempts
 
                            - Any conduct we deem harmful to our business or community
 
                        
                        Effect of Termination
                        
                            Upon termination of your account:
                        
                        
                            - Your right to access and use our Services immediately ceases
 
                            - We may delete your account data after a reasonable period
 
                            - Sections of these Terms that by their nature should survive termination will remain in effect
 
                            - No refunds will be provided for remaining balance or incomplete services
 
                        
                     
                    
                        11. Governing Law
                        
                        
                            These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where EloRiser operates, without regard to its conflict of law provisions.
                        
                        Dispute Resolution
                        
                            Any disputes arising from these Terms or your use of our Services shall be resolved through:
                        
                        
                            - Negotiation: We encourage contacting our support team first
 
                            - Mediation: Good faith attempt at mediated resolution
 
                            - Arbitration: Binding arbitration if mediation fails (where permitted by law)
 
                        
                        Class Action Waiver
                        
                            You agree to resolve disputes with us on an individual basis and waive any right to participate in class-action lawsuits or class-wide arbitration.
                        
                     
                    
                        12. Changes to Terms
                        
                        
                            We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be communicated through:
                        
                        
                            - Email notification to registered users
 
                            - Prominent notice on our website
 
                            - In-app notification
 
                            - Update to the "Last Updated" date at the top of this page
 
                        
                        
                            Your continued use of our Services after any modifications to these Terms constitutes acceptance of those changes. If you do not agree with the modified terms, you must stop using our Services.
                        
                        
                            We encourage you to review these Terms periodically to stay informed of any updates.
                        
                     
                    
                        13. Contact Information
                        
                        
                            If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:
                        
                        
                            EloRiser Support
                            
                                - Email: support@eloriser.com
 
                                - Email (Legal): legal@eloriser.com
 
                                - Live Chat: Available on our website 24/7
 
                                - Support Portal: eloriser.com/support
 
                                - Discord: discord.gg/eloriser
 
                            
                         
                        
                            We typically respond to inquiries within 24-48 hours during business days.
                        
                        Business Information
                        
                            - Company: EloRiser
 
                            - Tax ID: 5130724524
 
                            - Website: https://eloriser.com